Question –You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket.Write a letter to the manager of the supermarket. In your lettersay who you are, give details about the accident, suggest how the supermarket could prevent similar accidents.Write at least 150 words.
Dear Sir or Madam,
As a loyal customer of “Meena Bazar,” I’m writing to highlight a mishap during my November 28 visit, urging you to take preventive actions for others.
I’m Shadia Rahman, a resident of Banani and a patron for over three years. As a lecturer, your mart is my go-to for shopping.
Regrettably, the frozen food area at your Banani branch was slick, possibly due to technical issues or an inactive freezing system, compounded by housekeeping negligence. Unaware, I stepped on it, resulting in a minor injury. Considering your elderly clientele, prompt attention to such safety concerns is crucial.
I trust Meena Bazar’s management, including yourself, can take swift action. Prioritizing customer safety is vital. I suggest regular monitoring of electronic devices and engaging a diligent cleaning crew.
I appreciate your consideration and cooperation in advance.
Yours faithfully,
Shadia Rahman
