Question – Describe a bad service you received in a restaurant/shop.
You should say:
– When and where it happened
– What happened
– How it was solved
– And explain how you felt about the experience
- I have experienced excellent service on many occasions at places like hotels, restaurants, and government offices.
- However, there are times when things don’t go well, leading to a disappointing experience.
- I want to recount an incident of terrible service at a restaurant during the last summer.
- After finishing college, my friends and I decided to celebrate with a party, including my cousin from Canada, who is also my best friend.
- We opted to visit a newly opened Chinese restaurant in the center of our town, highly praised by many.
- Upon reaching the restaurant, we were informed of a 1-hour wait due to full occupancy, forcing us to queue for over an hour.
- Upon entering, we noticed dirty tables and requested the waiter to clean them, which took 15 minutes before we could place our order.
- Despite our repeated requests to expedite, the restaurant took an hour to prepare our food.
- Complaints to the unresponsive manager, who cited a large rush, yielded no resolution.
- When the food finally arrived, it tasted poorly cooked, prompting another complaint to the manager, who remained unresponsive.
- Frustrated, we paid the bill and chose to dine at another restaurant.
- Our unfortunate experience with the restaurant’s service leads us to not recommend it to anyone.
