Question –You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:say what the participants liked about the hotel , explain why they were unhappy about the food , suggest what the manager should do to improve the food in futureWrite at least 150 words.
Dear Sir or Madam,
I want to express gratitude for hosting our corporate meeting at “Eurostars Toledo” last week. Your hotel’s reputation for excellent service held true, with notable highlights in hygiene, cleanliness, customer service, spacious facilities, and high-speed internet.
Regrettably, I must address concerns about the food quality raised by some participants. While the conference hall and services were commendable, some dishes fell short of expectations. Specific items, like the “Croquetas de Jamon,” were criticized for their taste and perceived lack of proper cooking. I believe addressing these culinary aspects would enhance the overall experience for your esteemed customers.
I appreciate your attention to this matter and look forward to continued positive experiences at your hotel.
Yours faithfully,
Roger Rodriguez
