Question –You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter,describe the problem with the equipment , explain how this problem is affecting your work, say what you want the shop or company to do. Write at least 150 words.
Dear Sir or Madam,
I am writing to express my dissatisfaction with the Netgear – AC1750 Dual-Band Wi-Fi Router I purchased from your store a few months ago. Regrettably, the router has abruptly ceased functioning, leaving me unable to connect to the Internet for my work-from-home commitments. I kindly request prompt action, either in the form of a replacement or immediate repair.
The router was operational until the end of last week, but it is currently non-functional. Despite my attempts at initial diagnostics, I cannot determine the root cause of the malfunction. Interestingly, when I borrowed a similar router from a friend, it worked seamlessly.
As a freelancer working from home, my livelihood relies heavily on an uninterrupted Internet connection. With several ongoing projects and impending deadlines, the timely resolution of this issue is crucial to maintaining my client base. Given my dependence on this equipment, I urgently request that you either replace the device with a new one or repair it within the next two days.
I appreciate your immediate attention to this matter and anticipate a prompt resolution. Thank you.
Yours faithfully,
Denis Brian
